Open Position

Program and Operations Analyst

Location: New York, New York


The Mayor’s Office of Criminal Justice (MOCJ) advises the Mayor and First Deputy Mayor on criminal justice policy and is the Mayor’s representative to the courts, district attorneys, defenders, and state criminal justice agencies, among others. The office designs, deploys, and evaluates citywide strategies to drive down crime, reduce unnecessary arrests and incarceration, and improve the system’s fairness. MOCJ works with law enforcement and city agencies, non-profits, foundations, and others to implement data-driven strategies that address current crime conditions, prevent offending, and build the strong neighborhoods that ensure enduring safety.


The Program and Operations Analyst, under the supervision of the Chief Financial Officer, is responsible for assisting in the development of performance indicators and metrics related to the office’s Fiscal operations and related analysis to inform both fiscal and programmatic strategy. The Program and Operations Analyst will assist in developing indicators and performance evaluation processes for our programs and investments within the New York City criminal justice system. The candidate will work closely with the budget, fiscal, contracts, and programmatic teams to synchronize and coordinate work amongst the teams. Job responsibilities include, but are not limited to:

  • Assist in the coordination of Fiscal operations analysis in support of MOCJ’s goals and projections;
  • Collaborates with Fiscal leadership in building, refining and maintaining Key Performance Indicators (KPIs)
  • Assist in the development and coordination of metrics, projections, and analyses of existing programs and policies;
  • Perform strategic data analysis in order to improve operations, services and programs and develop recommendations and approaches for change implementation
  • Assist the CFO to manage the Operations Team internal processes such as all-team meetings, knowledge management and learning, and management by objectives
  • Utilize systems to analyze data and produce ad hoc reports to support policy development and program implementation
  • Conducts data collection to inform daily operations and the strategic planning process
  • Enhances current systems for collecting data from programs and other sources to track progress on key measures while minimizing administrative burden
  • Reviews and optimizes data collection methods and determine quantitative and qualitative approaches
  • Proactively assist in developing new analytical tools and processes
  • Works with the Fiscal Team to coordinate programmatic and budget requests from MOCJ, the City Council, Mayor’s Office of Intergovernmental Affairs, City Hall Press Office, and Independent Budget Office;
  • Manages coordination efforts with MOCJ program and fiscal staff, the Comptroller, the Office of Management and Budget, and other outside entities to facilitate the management of program budgets;
  • Coordinates the programmatic and operational analysis to plan and implement MOCJ strategic plan and projects;
  • Drafts and edits briefing reports;
  • Performs Fiscal analysis for internal and external purposes;
  • Guides the development of tracking systems and projections that evaluate the progress made in agency fiscal operations and programs and;
  • Exercises independent authority to manage multiple projects and tasks.


  • A bachelor’s degree in criminal justice, public administration, public policy, economics, law or related fields, and 4+ years of related work experience;
  • Strong project management skills with exceptional attention to detail;
  • Ability to work independently in a fast-paced environment;
  • Familiarity with criminal justice systems and processes;
  • Expertise in criminal justice, urban planning, community development, or related professional fields;
  • Strong time management skills with a proven ability to multitask and to prioritize activities to successfully complete projects on tight deadlines with little supervision;
  • Outstanding interpersonal skills and ability to maintain positive relationships with a diverse array of constituencies;
  • Excellent written and verbal communication skills, with the ability to present data in a simple and straightforward way for non-technical audiences;
  • Demonstrated ability to exercise sound judgment.


Commensurate with experience.

Apply Here


  • cover letter
  • resume
  • three references
Apply Now

New York City Residency is Required Within 90 Days of Appointment.

The City of New York and the Office of the Mayor are Equal Opportunity Employers.

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