Events

Critical incidents such as unexpected death, violence, or a natural disaster have a lasting emotional impact on the people who experience or witness them. Organizations, schools, and communities need to be prepared to provide support during and after these crisis situations. This workshop gives you the tools to organize quickly and effectively during high-stress situations, […]

Trauma is prevalent in our world and has an impact on many of the people we interact with, including those who engage with our organizations. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services. Based on our book, A Little Book About Trauma-Informed Workplaces, this workshop explores five key principles […]

Research shows that youth with behavioral health needs are significantly overrepresented in the justice system, with nearly 70 percent having a diagnosable mental health disorder. This highlights the importance of effective case planning for youth and young adults. This work provides guidance for justice professionals on how to better engage, collaborate, and partner with systems […]

NYC’s homeless response system is complex and can be difficult to navigate for both clients and service providers. Compounding this, many people who have been recently incarcerated are experiencing homelessness and have to rely on the homeless system. Experts from the NYS JTFMI, the NYC Department of Youth and Community Development (DYCD), and the NYC […]

The Cash Assistance (CA) program is an income support program of last resort for many low-income families and individuals in need. There are complicated rules to determine who is included as part of a household and how much income will count towards eligibility guidelines. In this course, we will simplify the eligibility rules and explain […]

People with behavioral health needs often require different levels of care based on their symptoms, circumstances, and treatment goals. The continuum of behavioral health services is vast and, at times, challenging to access the right services. In this webinar, the presenter will review NYC’s behavioral health continuum, including levels of care and available treatment services. […]

This webinar will introduce key considerations for addressing behavioral health crises among infants, young children, youth, and their families within a coordinated crisis care continuum. Grounded in SAMHSA’s National Guidelines for a Behavioral Health Coordinated System of Crisis Care, this session will explore how crisis systems can be adapted to meet the developmental needs of […]

The presenter will integrate lived experience with professional expertise and the latest clinical research on the epidemiology, assessment, and treatment of gambling disorder. The workshop will also provide a historical perspective on problem gambling and addiction, examining how societal attitudes, industry practices, and advances in treatment have evolved. Participants will learn to identify and assess […]

Youth who are struggling with an addiction often resist attempts at intervention. While some youth are merely experimenting, others may have larger unmet needs that can lead to a negative pattern of use. This workshop provides a framework for responding to a variety of addictions, including those related to substances, gaming, internet, and pornography. Participants […]

This three-part series will be a collaborative reimaging of the traditional SBIRT (Screening, Brief Intervention, Referral to Treatment) framework through a critical, compassionate lens that centers client autonomy and recognizes […]

Foundations of Care is the first in a series of courses that prepares learners to advance trauma-informed supervision within NYC non-profit care settings. This course recognizes the strain of persistent […]

Course Description Once a client appears to meet the eligibility criteria for the Cash Assistance program, it’s time to file the application! This course will discuss the ways to apply for Cash Assistance in New York City and the different steps that are required, including the eligibility interview, child support requirements, eligibility verification (BEV), screening […]

Supportive housing combines affordable housing with services designed to help people with behavioral health conditions, histories of homelessness, and other complex needs, including a history of incarceration, achieve long-term stability. Understanding the different housing models and available services is essential for connecting clients to the appropriate options. In this webinar, the presenter will introduce NYC’s […]

This multi session course is designed for NYC non-profit care providers who witness and can help address the emotional, psychological, and systemic challenges experienced by individuals and families navigating migration. […]

Drawing on SAMHSA’s Advisory: Model Standards for Crisis Care Workers and the national guidance introduced in Part 1, this webinar will move from understanding the Model Standards to examining selected areas where crisis systems and organizations can strengthen workforce practice. The session will begin with a brief overview of the Model Standards and then focus […]

This three-part course integrates theoretical frameworks with practical communication skills to consider how we can bring a more holistic approach to our work with people who use drugs. The first […]

Victim service providers at every level, national, state, and local, are grappling with the painful reality of doing more with less. Federal and state cuts to basic safety net resources are leaving survivors with impossible choices: staying in unsafe environments, facing financial collapse, or returning to abusive situations. At the same time, programs that serve […]

If trauma is chaos, healing is order. This webinar explores what recovery looks like for the helpers themselves—criminal justice and human service professionals carrying the weight of secondary trauma. Drawing from Dr. Judith Herman’s empirically validated Trauma and Recovery framework, we’ll examine each of the four stages of healing through the lens of provider well-being. […]

The Family Homelessness and Eviction Prevention Supplement (FHEPS) is a rental subsidy for families with children in NYC who are on Cash Assistance (CA).  In this course, we will briefly review key elements of the CA program, including how household size is determined and how income is calculated. We will cover FHEPS eligibility and the FHEPS […]

If you work with people, it’s crucial to know how to defuse dangerous situations before they become violent. This workshop will equip you with a trauma-informed approach to de-escalate situations with confidence, interpersonal communication skills, and empathy. You will explore the dynamics of how our brains manage escalating emotions, identify enablers of violence, and learn regulation skills […]

A complete and well-developed supportive housing application is critical to accurately presenting the client’s needs, strengths, and eligibility for housing. Incomplete documentation or insufficient information can delay approval and reduce the likelihood of a successful housing placement. In this webinar, the presenter will share best practices for conducting housing-focused assessments and preparing accurate, comprehensive applications, […]

What does leadership look like at the top — especially for women who’ve spent decades in public service? In this candid, wide-ranging conversation, three senior leaders in corrections share the real talk behind the titles: how they’ve navigated career wins and setbacks, the weight of caregiving and postponed self-care, the question of what comes next, […]

This second webinar builds on the mobile crisis foundations introduced in Webinar 1 by examining how communities structure the “someone to respond” component of a coordinated behavioral health crisis continuum. The session reviews behavioral health-led mobile crisis teams, co-responder approaches, peer models, and hybrid or regional adaptations comparing their purposes, strengths, limitations, and appropriate use […]

Foundational Launchpad is a no-cost, fully online, primarily self-paced foundation and career-exploration/readiness program delivered in partnership with the Tech Talent Pipeline (TTP). You work through the curriculum on your own […]

This training will provide participants with an in-depth examination of compelling and complex ethical and risk-management challenges in social work supervision. Frederic Reamer, Ph.D. will discuss key ethical and legal […]

Medicare Part A, Part B, Part D – and what’s Part C? It is important to have a basic understanding of Medicare to better assist Medicare beneficiaries. This course will […]

The NYC Mayor’s Office of Criminal Justice (MOCJ) develops and implements innovative programs that improve lives, public safety, and fairness in the justice system. In this webinar, staff members from […]

Appropriate and effective communication and marketing strategies are essential to building awareness and understanding of the 988 Suicide & Crisis Lifeline and connecting people to crisis support when they need […]

Many individuals in recovery have complex trauma histories that influence eating behaviors, body image, and food access. This training introduces a trauma-informed framework for discussing nutrition in substance use treatment […]

One of the challenging aspects of working with bereaved children is how different grief in children and adolescents looks from adult grief. This two-part series is designed to help care […]

This webinar will explore how professionals and organizations can build mutually beneficial partnerships with people who bring lived experience of the criminal legal system and will examine the role of […]

Dual eligibles are those who have both Medicare and Medicaid benefits. Learn about how Medicare and Medicaid coverage work together, as well as instances when they do not, and coverage […]

As social workers, we serve in diverse settings, many of which can be prone to high stress and conflict. It can be tough when a client, family member, or colleague […]

Non-attorney advocates can play an important role in helping residential tenants navigate housing court in NYC, especially in the wake of COVID-19. Learn about the current landscape of housing court, […]

Anger is a normal human emotion, but when left unmanaged, it can significantly impact emotional well-being, relationships, and treatment outcomes. This workshop explores anger through the lenses of neuroscience and […]

First responders are expected to show up in the most chaotic, traumatic, and emotionally charged moments, often without the space to process what that exposure costs them over time. During […]